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Spirit of Bundaberg Festival

 

GETTING YOUR NEWLY RELEASED RUM AT THE SPIRIT OF BUNDABERG FESTIVAL

At the Spirit of Bundaberg Festival you will be able to purchase all the latest and greatest Bundaberg Rum products from our Bundaberg Rum Distillery Store.

If you are interested in purchasing the newly released Bundaberg Rum Small Batch Spiced Festival bundle (with the chance to obtain bottles numbered from 4 - 1500), there is a process you will need to follow which is outlined below.

Please read the below instructions and terms carefully.

Similar to 2017, at the Spirit of Bundaberg Festival 2018 we will be using a ‘Click & Collect’ system for you to purchase your Bundaberg Rum Small Batch Spiced Festival Bundle in 3 easy steps. Purchase of the bundle is deemed acceptance of the terms contained in this document (being the Steps, FAQ and Additional Terms sections).

  1. From 3rd September 12pm AEST to 1st October 12pm AEST Pre-Purchase your Small Batch Spiced Festival Click & Collect Bundle online
  2. On 2nd October a random draw will take place to allocate bottle number to orders
  3. Saturday 13th October, collect your order at the Spirit of Bundaberg Festival, Hills Street Bundaberg

Step 1 – Purchase your Bundaberg Rum Small Batch Spiced Festival Click & Collect Bundle

Purchasing the Bundaberg Rum Small Batch Spiced Festival Click & Collect Bundle is the best way to have the chance to secure a bottle numbered between 4 - 1500. 

  1. From the 3rd September 12pm purchasers who are 18+ years old can purchase the bundle online via our webstore.
  2. Purchase the Bundaberg Rum Small Batch Spiced Festival Click and Collect Bundle for $154.90 - Strictly one bundle per person (multiple orders placed by one person will be cancelled and refunded).
  3. Follow the checkout process, pay for your Bundaberg Rum Small Batch Spiced Festival Click & Collect bundle and you will receive an order confirmation email.  
  4. On 1st October 12pm AEST - purchases will close for the Bundaberg Rum Small Batch Spiced Festival Click & Collect Bundle.

Please note there is no shipping available for the Bundaberg Rum Small Batch Spiced Festival Click & Collect Bundle, and further details for collection are below.

Step 2 – Random draw for Bottle Numbers

As you’d imagine, there will be a lot of orders of this new product with very excited people looking to secure bottles numbered between 4 and 1500. To make it fair (and to stop a virtual stampede!), we will hold a “Draw” to randomly allocate bottle numbers to the Bundaberg Rum Small Batch Spiced Click & Collect Festival Bundle orders that we have received in the purchasing period 3rd September 12pm AEST – 1st October 12pm AEST.

  1. On the 2nd October, all eligible orders (placed in accordance with Step 1) of the Small Batch Spiced Festival Click & Collect bundle will be placed into a random number generating system and allocated a number.
  2. The numbers available for the bottles will depend on the number of orders placed during the purchasing period, subject to a maximum of 1,500.
  3. This random number allocated by the “draw” to your order will be the bottle numbers in your Bundaberg Rum Small Batch Spiced Festival bundle which includes Small Batch Spiced (Batch 1) and Small Batch Spiced Distillery Exclusive (Batch 1).
  4. On 4th October you will receive the exciting confirmation email announcing your bottle number and collection details!

Step 3 – Collect your Bundaberg Rum Small Batch Silver Reserve Festival Click & Collect Bundle

  1. Your order will be ready for collection on Saturday 13th October at the Spirit of Bundaberg Festival, Hills Street Bundaberg anytime between 9am-4pm, located at the Click & Collect tent.  There will be signage and staff members to assist you on the day.
  2. As a condition of purchase, you will need to present the following items to collect: 
    1. Government approved Photo ID eg. Drivers Licence, 18+ Card, current passport.
    2. Copy of your order confirmation email
  3. Please ensure your Government approved Photo ID matches your name and residential address on the order details as only the person who purchased can collect the order.
  4. For more details on the click & collect process please see the FAQ section below.

 

FREQUENTLY ASKED QUESTIONS ABOUT CLICK & COLLECT

Q: What if I can’t make it to the Festival?

Don’t panic we’ll look after you - collection of your order will be available at the Bundaberg Rum Distillery Retail Store, Hills Street, Bundaberg after the festival until 5pm 26th October 2018 (during business hours).  However, we would love to see you at the Spirit of Bundaberg Festival on Saturday 13th October, it is going to be a great day full of delicious food, rum and fun!

Q: Can I get it shipped to my address?

Bundaberg Rum Small Batch Spiced Festival Click and Collect Bundles are not available for shipping and MUST be collected in person.

Q: What happens if I don’t get an Email?

Please contact us on webstore@bundabergrum.com or phone 07 4131 2989.

Q: I can’t make it to the Distillery to collect, can I send someone in my place?

Orders can only be collected by the person who has purchased, and you will be required to produce photo ID and sign upon collection.

Q: What happens if I don’t collect my order?

Orders that are not collected by 5pm 26th October 2018 will be cancelled and issued a full refund.

Q: Can I purchase more than 1 bundle?

To give everyone a fair go at getting their hands on the new Small Batch Spiced, we have limited the Small Batch Spiced Festival Click and Collect bundle to 1 per person.

Keep in mind you will need to collect in person with government approved photo ID that matches your order details and any multiple orders being collected by one person will be cancelled and refunded.

Q: Can I purchase other online products in the same transcation as my Click & Collect bundle?

No. You will only be able to order 1 Click and Collect bundle per transaction and will need to complete a second transaction if there are other products you wish to purchase online which are not Click and Collect.

Q. What will happen to any Click and Collect Bundles that are unsold as at 1st October 12pm when the purchase period closes?

There are a maximum of 1,500 Bundaberg Rum Small Batch Spiced Festival Click and Collect Bundles available for purchase during the purchasing period. Any unsold bottles (up to bottle number 1,500) will be available for sale at the Bundaberg Rum Distillery Store during the Spirit of Bundaberg Festival, and if there are any left after the Spirit of Bundaberg Festival they will continue to be available for purchase at the Bundaberg Rum Distillery Store.  

Q: Do I need to join a queue or register at the Festival?

Not this year! You can collect your order anytime between 9am and 4pm. No need to line up, register or rush! 

Q. How will I find the Click and Collect point?

The click and collect area will be clearly marked on the Festival day. We will also have information boards, and maps on display. Still can’t find it? Look out for one of our friendly staff members who will be more than happy to assist.

Q: What kind of photographic ID do I require?

To register, we will accept the following forms of photographic identification;

  • A current driver's licence with photo and date of birth
  • An Australian government issued proof of age card (18+ card)
  • Victorian Keypass
  • International Passport or Drivers Licence

 For more terms and condition click here